The Institute for Evidence-Based Change

  • Going for the Gold: UACCB Becomes Second Caring Campus Institution to Earn Gold Certification

    UACCB has implemented numerous strategies to make care part of the everyday campus experience. In addition to the traditional Caring Campus commitments of wearing nametags to increase visibility, following the 10-foot rule to greet and help anyone in a 10-foot radius, making warm referrals by walking people to their destinations, and creating a cross-department reference guide, UACCB staff have developed their own commitments tailored to the campus community. The college has replaced the term “visitors” with “guests,” building on the idea that a visitor is someone who shows up, while a guest is someone who you prepare to host. UACCB also creates reserved parking signs for guests, expanded the 10-foot rule into a “Within Eyesight” commitment, uses a “call ahead” practice to create seamless transitions for students in need of help, and creates banners and electronic signage for events to ensure guests receive a special welcome.

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  • Culture of Care Fuels Record Student Retention, Persistence at Texas A&M University – Kingsville

    Texas A&M University – Kingsville (TAMUK) is achieving record student persistence and retention rates by building a campuswide culture where every employee plays a role in helping students succeed. Fall-to-spring retention reached an all-time high of 92.6% in the university’s most recently reported cohort, up from 78% just two years earlier. Fall-to-fall persistence has also climbed from 62% in 2022 to 76.3%. TAMUK President Dr. Robert Vela attributes those gains to a culture of care they have intentionally built through participation in Caring Campus, which helps community colleges and universities create environments centered on meaningful relationships rather than transactional interactions.

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  • Alamo Colleges District Strengthens Culture of Care through Districtwide Alignment

    After becoming the nation’s first Caring Campus District, the Alamo Colleges District, a community college system serving the Greater San Antonio region, is strengthening its culture of care through districtwide alignment, employee engagement, and shared student-centered practices. Through employee recognition programs, engagement initiatives, and strategic communications, the District is embedding these practices throughout the organization, extending its culture of care beyond traditionally student-facing roles and across its District offices and five colleges: Northeast Lakeview College, Northwest Vista College, Palo Alto College, St. Philip’s College, and San Antonio College.

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Patrick & Henry Community College Elevates Student Experience with Caring Campus

Patrick & Henry Community College in Martinsville, Va. is enhancing its campus culture and promoting student success through the adoption of Caring Campus, creating a welcoming and inclusive environment for all students. Patrick & Henry Community College first heard about Caring Campus during a kickoff event for the Rural Pathways Initiative with the National Center for Inquiry and Improvement (NCII) in 2022.

Three Caring Campus Community Colleges Named Aspen Prize Finalists, Recognized for Student Success

Three Caring Campus community colleges have been named 2025 Aspen Prize for Community College Excellence finalists by the Aspen Institute, shining a light on their exceptional commitment to fostering a culture of care that drives student success. Northwest Vista College in Texas, Wallace State Community College in Alabama, and Moorpark College in California are three out of the 10 institutions chosen as finalists from more than 1,000 community colleges nationwide. Awarded every two years, the Aspen Prize recognizes colleges with high and improving levels of student success, as well as equitable outcomes for students of color and those from lower-income backgrounds.

Rural Colleges Foster Student Success Through IEBC’s Caring Campus

The Institute for Evidence-Based Change (IEBC) is bringing Caring Campus to rural colleges and universities nationwide with support from an ECMC Foundation grant, helping students to successfully navigate the transition to college life by establishing a sense of belonging and connection on campus. Rural colleges often face unique challenges with student persistence and success. Students from rural, tight-knit communities can experience culture shock and feel disconnected when transitioning to a new campus environment, according to ECMC Foundation Program Officer Stephanie Sowl. Caring Campus provides staff and faculty with the tools, resources, and support needed to create an inclusive and welcoming on-campus environment for students of all demographics. Data shows that retention, persistence, and success rates increase when students feel connected to their campus.

Victor Valley College’s Caring Campus Experience Drives Transformation

Victor Valley College (VVC) has experienced a transformation by weaving Caring Campus principles and strategies across its campus, impacting the college’s culture, enrollment, and community engagement, and making VVC a model for other institutions of higher education. The results of VVC’s cultural shift are especially evident in the college’s enrollment growth. Despite a 20% drop in enrollment during the COVID-19 pandemic, VVC has rebounded with a 50% increase over the past two years. VVC President Dr. Dan Walden cites Caring Campus as a contributing factor to this increase.

Imperial Valley College Reaffirms Commitment to Student Success with Caring Campus Refresh

Imperial Valley College, located in Imperial, CA, is reinforcing its commitment to improving student retention, persistence, and success by participating in a Caring Campus Refresh, re-engaging its staff in the principles necessary to create a supportive and caring educational environment. Across the nation, numerous institutions have undertaken a Caring Campus Refresh to reinforce their commitment to student success. The Refresh sessions offer a more condensed and targeted approach compared to the traditional curriculum, while still following a similar format.

IEBC Showcases Caring Campus at NISOD Conference, Highlighting Strategies for Student Success

The Institute for Evidence-Based Change’s (IEBC) Caring Campus and its role in boosting student retention and success were highlighted during the National Institute for Staff and Organizational Development (NISOD) conference. Held May 28, the conference gathered higher education staff, faculty, and administrators from across the country to examine data showing that many college students fail to reach their educational goals, and learn how IEBC and Caring Campus helps to keep college students engaged and enrolled until they successfully complete their studies.

Caring Campus Expands Work to College District Level, Uniting All Employees for Student Success

The Alamo Colleges District is pioneering the implementation of Caring Campus at the district office level, extending the program to a new group of educators, and embedding Caring Campus principles across the Alamo Colleges to foster a more cohesive and supportive environment, ensuring students have the support they need to succeed. The Institute for Evidence-Based Change (IEBC) developed Caring Campus to provide staff and faculty with a set of behavioral commitments designed to establish a culture of care on campus, thereby increasing retention, persistence, and success for all students.

Porterville College Champions Student Success with Caring Campus

Porterville College President Dr. Claudia Lourido-Habib, inspired by her own pivotal experience with a compassionate staff member during college, brought Caring Campus to her school to foster a community where students feel recognized and valued, leading to increased success for all students. The Institute for Evidence-Based Change created Caring Campus to provide college and university staff and faculty with the tools and resources needed to create a welcoming environment for students. By establishing a culture of care on campus, students are empowered to persist and succeed in their educational goals.

Orange Coast College Focuses on Student Success Through Caring Campus

Orange Coast College is enhancing its commitment to student well-being and success by embracing the principles of Caring Campus, empowering staff to foster a student-centric environment grounded in intentionality and care. The Institute for Evidence-Based Change created Caring Campus as a way to increase college students’ sense of belonging and connectedness with their institution, resulting in greater retention, persistence, and success rates for students of all demographics.

Temple College Boosts Student Success Through Caring Campus

Temple College has seen a dramatic increase in student engagement in part by integrating tools and strategies that staff and faculty learned through Caring Campus, which helps educational institutions create welcoming and supportive campuses to promote success of all students. The Institute for Evidence-Based Change created Caring Campus to provide higher education institutions with the knowledge and tactics to increase students’ feelings of connectedness on campus, thereby improving overall persistence, retention, and graduation rates. Texas-based Temple College credits Caring Campus as a contributing force in their student population reaching a full-time majority, with 52% of students enrolled full-time in 2022, compared to 46% in 2020